We’re Bugler Smith, an integrated marketing communications agency for a connected, multi-channel world.

A spectacular venue in the heart of Manchester, The Pets at Home Vet Group National Partner Conference 2017 was a great success
Vets4Pets & Companion Care

How we positioned
and branded the vet specialists

Northwest Veterinary Specialists is a specialist veterinary hospital who offer their customers, who are both first opinion vets and pet owners, the very best care for their pets.


More than
just a survey

We conducted research focus groups with FM Outsource to create an engagement campaign to launch and develop their new ‘Serving Happiness’ EVP.

Internal Staff Engagement 100%
External Staff Engagement 38%

Sustainable values
with Pets at Home

Helping Pets at Home inform their colleagues across the group, from support office, distribution centres and stores, on new initiatives, their results, and how people could get involved.

Sign up for
Bugler Smith updates

Brand Engagement

What we do


We create all manner of communications from campaigns to events, and much more, to engage and start conversations with internal audiences. Whether it’s defining your values, creating an internal brand proposition, or inspiring your sales team, we have the experience, the right people and skills to deliver powerful communications and experiences.


Our specialism isn’t in focusing on one skillset, it’s in our deployment of the RIGHT media using the right channel at the right time to deliver a marketing message that works. At Bugler Smith, we’re experienced in creating and delivering campaigns via TV, PR and brand activations.

The New Code
of Service

The challenge with Gnatta was the colleagues within the business were already very engaged.

For Vets4Pets’ headline sponsorship of DogFest 2017 we wanted to create a stand with impact, where visitors could have fun and relax with their dogs

Raising awareness
of a deadly disease

Alabama Rot, which effects dogs in the UK, might not seem the most glamorous subject to form a campaign around, but then we added some Bugler magic.

Cat Lifestyles

People reached

To increase brand engagement, we launched the Great Cat Week Takeover, an integrated, social media-led campaign to engage with pet owners and raise awareness of cats and their lifestyles.

Want to see more?

Go on then
Click here

We’re full service which means we’ve got you covered on design and content right through to digital.

Want to see more?

Go on then Click here